---
title: Technical Support
description: "[← Back to ONE](/support-one/) ## Rapid Shape Support Dokumentation Find answers to frequently asked questions, troubleshooting guides, and helpful resources in the Support Dokumentation. Select your Device: - [ONE](https://rapidshape3d.com/support-one/) - [PRO 20](https://rapidshape3d.com/support-pro-20/) - [PRO 30](https://rapidshape3d.com/support-pro-30/) - [x50+](https://rapidshape3d.com/support-x50-plus/) - [WASH](https://rapidshape3d.com/support-wash/) -…"
url: "https://rapidshape3d.com/docs/technical-support-one/"
updated: "2026-09-09"
category: ONE
---

# Technical Support

[← Back to ONE](/support-one/)

## Rapid Shape Support Dokumentation

Find answers to frequently asked questions, troubleshooting guides, and helpful resources in the Support Dokumentation.

Select your Device:

- [ONE](https://rapidshape3d.com/support-one/)
- [PRO 20](https://rapidshape3d.com/support-pro-20/)
- [PRO 30](https://rapidshape3d.com/support-pro-30/)
- [x50+](https://rapidshape3d.com/support-x50-plus/)
- [WASH](https://rapidshape3d.com/support-wash/)
- [CURE](https://rapidshape3d.com/support-cure/)

## Contact Your Distributor

If you need personal assistance, your Rapid Shape reseller is your first point of contact for technical support. Our certified partners are trained to provide expert guidance and help you resolve technical questions quickly and efficiently.

   [Find my Distributor](https://rapidshape3d.com/distributor-overview/)

## Create a Service Ticket

Need additional assistance? Create a service ticket directly in the RS Customer Portal. Providing detailed information about your issue will help our support team resolve your request as quickly and efficiently as possible.

[How does the new ticket system work?](https://www.youtube.com/embed/k-ZfKPc3G94?feature=oembed&enablejsapi=1)

    [Login Customer Portal and Create a Service Ticket](https://cp.rapidshape.de/)