X50+ Onboarding
Thank you for choosing the D50+, HA50+, S50+ or I50+. To get you quickly started, we guide you through the steps from unboxing to printing.
x50+ – Onboarding Process
Unbox your device
How to unbox and set-up your x50+? Please watch the video below for instructions.
Register to the Customer Portal
Get access to your printer live data and keep your x50+ up to date. Our Customer Portal is designed to optimize your 3D printing experience with essential tools, real-time insights and comprehensive support. If you don´t have a Rapid Shape Customer Portal Account yet, then please follow the instructions.
Your Benefits at a Glance
Live Status
Shows you the status of each registered device, the current print job, and the current material inserted in the printer.
Production View
Shows you the Maintenance status of the device, the current messages and warnings and the job list of the device itself.
Consumable Dashboard
Allows you to always check the status of your reservoir and shows you the currently used material/resin and the amount of print jobs the reservoir was used for.
Direct Services
Sensor Send In
Direct links to further services like: Knowledge Center, Maintenance Calendar or Contact Support
Create a service ticket for your device
Install Netfabb
To create your print jobs, please install Netfabb, accessible through Customer Portal. As powerful slicing software it is designed to simplify your 3D printing workflow.
Please watch the Netfabb Tutorial to prepare and send a first print job to your printer.
Your 1st Print
You are now ready to begin the main preparations, such as filling printing material into the reservoir, and start printing. Your x50+ will guide you smoothly through these steps.
PRO 20 – Printer Handling
How to – Light Calibration
These instructions describe the procedure of how to perform a light calibration by using and ACCS Sensor.
How to – Clean Reservoir
Keep your PRO 20 ready to go with our Clean Reservoir Function. This feature creates a peelable cured layer that traps residual cured resin bits after a failed print, protecting your reservoir and ensuring your next print succeeds.
Note: The Clean Reservoir Function is designed to be part of your maintenance routine after failed prints ONLY – you do not need to use it every single time or else you’ll go through your resin bottle too quickly
How to – Filter Resin & Clean Reservoir
Learn how to easily filter your resin to ensure no debris is left when you pour the remaining resin back into the bottle. Moreover, check how to properly take care of your reservoir after printing.
How to – Clean The Build Platform
Take good care of your build platform after every print. Learn how to ensure you are ready to go for the next print with the video below.
How to – Clean The Protection Glass
Dust or stain on the protection glass can hinder your 3D printing processes. Learn how to properly maintain it for smooth workflows. We recommend you to clean the safety glass weekly for optimal performance.
If you need further help with your device, contact our Customer Support by creating a ticket for you device in the Customer Portal
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